Supervisory IT Specialist

📍 Alexandria, Virginia · 🏛 Patent and Trademark Office · 💰 $143,913–$187,087 per year · 🎓 GS 14 · 🧭 Information Technology Management (2210) · ⏳ Closes Nov 16, 2026 · 5 days left · 🗓 Posted Nov 10, 2026
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Job details at a glance

AgencyPatent and Trademark Office
DepartmentDepartment of Commerce
LocationAlexandria, Virginia
Salary$143,913–$187,087 per year
GradeGS 14
ScheduleFull-time
Occupation seriesInformation Technology Management (2210)
Hiring pathsInternal to an agency
PostedNov 10, 2026
Application deadlineNov 16, 2026
Telework eligibleYes
Remote jobNo
Security clearanceNot Required
Relocation expenses reimbursedNo
Promotion potential14
Apply on USAJobs (official) ↗

About this job

The Hosted and Integration Services Division (HISD) plays a critical role in powering the USPTO's enterprise technology environment. HISD delivers the design, engineering, security, operations, and maintenance that support the agency's data centers, compute, and storage services, while also driving seamless integration across Patent, Trademark, Enterprise Business, and Enterprise Infrastructure product lines. This is a chance to help power the technology backbone of the USPTO's mission.

Duties

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. This is the ideal opportunity for you if you are looking to: Take the lead on critical enterprise technology operations by directing and overseeing the design and configuration of all operating system software and utilities installed on servers running various Operating System platforms. Step into a leadership role where your guidance makes an impact by exercising supervisory personnel management responsibilities over subordinate staff. Be the trusted resource for resolving complex technical issues by providing additional hardware and software problem determination and repair and recovery management when needed. Help shape the future direction of the Branch by establishing long- and short-range goals, determining the resources required to accomplish the functions assigned to the Branch. Keep leadership informed and operations moving forward by presenting oral summaries, status reports and briefings on various aspects of the desktop hardware customer support program.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Competency-Based Qualification Standard for the Information Technology Management Series, 2210. Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-13. Specialized experience for this position includes: 1. Experience planning, directing, managing the activities of a Branch, such as design and configurations of software systems, engineering and design of servers and storage, determination, repair, and recovery management, AND 2. Experience exercising supervisory personnel management responsibilities over subordinate staff, AND 3. Experience coordinating automation support efforts and assessing impact on programs and program operations, AND 4. Identifying operating problems, conflicting priorities, and program deficiencies in potential areas. Basic Requirement Competencies: The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the competencies, as defined: Attention to Detail Customer Service Decision Making Information Manage Interpersonal Skills Oral Communication Problem Solving Teamwork Technical Competency In addition to the GS-2210 competency-based qualification competencies, applicants must demonstrate the following supervisory competencies to be successful in this position: Accountability Customer Service Decisiveness Flexibility Integrity/Honesty Interpersonal Skills Oral Communication Problem Solving: Resilience Written Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level.

Evaluations

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. If referred all relevant documents submitted with your application package will be forwarded to the selecting official, due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3), during the interview/selection process conducted by the hiring manager. Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13100664 The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including sexual orientation), national origin, political affiliation, marital status, disability, genetic information, age, pregnancy, childbirth, or related medical conditions, retaliation for engaging in protected activity, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity via email (oeeo@uspto.gov) or phone (571-272-8292).

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 2 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Applications are handled only on the official announcement. This page is a readable copy of the public announcement data — the official version controls if anything differs.

Apply on USAJobs (official) ↗

Required documents

A complete application consists of: 1. Resume: All applicants are required to submit a two-page resume (NOT TO EXCEED 2 PAGES). Resumes exceeding this limit will not be considered eligible. Please submit only one resume. Only the document uploaded under the "Resume "section as the "Document Type" will be reviewed to assess your qualifications and for evaluation purposes. To receive full credit for relevant experience, please list the month/year (MM/YY - MM/YY) and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Resume should clearly state your experience related to this position as described in the Duties section and Qualifications section. 2. Professional or Academic References: Provide 2-3 professional/academic references (name, phone, email); one must be your current supervisor. We'll notify you before contacting them. Please Note: Any experience claimed in a cover letter should be substantiated by information contained in your resume. A HR Representative will validate the qualifications of those candidates eligible to be referred to the hiring official. Supporting Documents: 1. Notification of Personnel Action (SF-50): For current and/or former Federal employees, your status eligibility and highest permanent grade/step/salary held in the Federal service will be validated with a copy of your most recent NON-AWARD SF-50, "Notification of Personnel Action" so that we may verify your time-in-grade. 2. Performance Appraisal: Recent performance appraisal with supervisor's signature showing the official final rating of record and copy of incentive award(s). In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reasons. 3. Career Transition Assistance Program (CTAP) documents: CTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2. A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location; 3. A copy of your latest performance appraisal including your rating; and 4. Any documentation from your bureau/operating unit that shows your current promotion potential. 4. Transcripts: You MUST submit copies of your college transcripts for verification of the education requirements. Unofficial copies are accepted, however, if selected you will be required to furnish official transcripts. It is your responsibility to provide adequate proof that you meet the above educational requirement. Inadequate or illegible information could result in non-qualification and loss of consideration. You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site. Your application and all required documents must be received by 11:59 pm ET on the closing date of this job announcement. NOTE: The preceding documents requirement are based on job requirements and individual applicant eligibility. Not all documents are applicable to all applicants; if you are unsure which documents apply to you, contact the HR Specialist listed on this announcement

What to expect next

You will receive a notice generated by the USAJobs System when you have successfully submitted your application. You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on "Track Your Online Application." The four points of notification are: 1. Application Received or Application Incomplete; 2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met; 3. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and 4. Selected or Not Selected. After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant's responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.). You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the "Notification Settings" to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

Other information

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. This is a Non Bargaining Unit position. This is a Public Trust position and has a risk level designation of "moderate". Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation. The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice. Relocation Expenses are not authorized and will not be paid. CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP. CTAP documentation requirements are listed in the 'Required Documents' section of this announcement. More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued. All application materials become the property of the United States Patent and Trademark Office. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Frequently asked questions

How much does this Supervisory IT Specialist job pay?

The announcement lists a salary of $143,913–$187,087 per year (GS 14).

When is the last day to apply?

Applications close on Nov 16, 2026 — 5 days from today.

Where is this job located?

This position is located in Alexandria, Virginia with the Patent and Trademark Office.

How do I apply?

Applications are submitted through the official announcement on USAJobs. Use the Apply button on this page to go to the official posting — this site never takes applications itself.

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Data: USAJobs (U.S. Office of Personnel Management), retrieved 2026-11-11 · Announcement TMCO-EIDO-26-13100664-IMP · Official announcement. FederalJobs is unofficial and is not affiliated with OPM or the agency.
Supervisory IT Specialist
Nov 16, 2026 deadlineApply