Program Support Specialist

📍 Multiple Locations · 🏛 Federal Aviation Administration · 💰 $95,489–$148,037 per year · 🎓 FV J · 🧭 Miscellaneous Administration And Program (0301) · ⏳ Closes Nov 16, 2026 · 5 days left · 🗓 Posted Nov 6, 2026
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Job details at a glance

AgencyFederal Aviation Administration
DepartmentDepartment of Transportation
LocationMultiple Locations
Salary$95,489–$148,037 per year
GradeFV J
ScheduleFull-time
Occupation seriesMiscellaneous Administration And Program (0301)
OpeningsFew
Hiring pathsInternal to an agency
PostedNov 6, 2026
Application deadlineNov 16, 2026
Telework eligibleYes
Remote jobNo
Security clearanceOther
Relocation expenses reimbursedNo
Promotion potentialNA
Apply on USAJobs (official) ↗

About this job

The incumbent performs a wide range of program support duties supporting the various programs of the organization at the Headquarters and Field Office level under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. He/she may act as a principal specialist to develop new and innovative approaches, methodologies, and/or techniques or as a team leader to define and direct challenging projects/programs/activities.

Duties

Applies experience and expert knowledge to collect and analyze data, conduct research, identify problems in support of the business operations; also plans and conducts functional activities for projects/programs. Assignments frequently require knowledge and experience working across functional or organizational lines. Typical assignments may include: Providing guidance to less-experienced professionals; Leading project/program teams; Recommending solutions to complex problems; Preparing and reviewing data and reports; Performing ad hoc program support duties and projects, prepare administrative reports and performing a variety of assignments in support of business management and programmatic functions and projects to support human capital initiatives and any mission support functions to achieve ASM objectives; Analyze data and/or information; Prepares and presents on ASM activities and coordinate with internal and external customers in response to inquiries; Develops and recommends approaches to address current and anticipated problems and issues. Makes recommendations to ensure conformance and timeliness in meeting goals and objectives. Identifies, plans, and organizes available resources to accomplish projects/programs/activities. Make use of resources to complete activities within established schedules. Provides expert guidance and instruction both internally and externally to address diverse, complex issues on business service duties and functions and/or other work activities, which often cross multiple projects, programs, and/or functional areas. Contacts are internal and external. May act as a point of contact and attends meetings representing the organization on current or new Agency initiatives such as promoting Succession Planning, Furlough, and other similar programs. Gather ASM's perspective from senior managers. Provides advice and guidance on the applications of policies and procedures. May be called upon to communicate FAA positions on policies and procedures internally and externally. Researches, prepares, and may present reports and briefing materials for senior-level managers on assigned programs. Supplies background information, analysis, and recommendations for ASM management on current and proposed policies and regulations in regard to assigned programs. Established policies/procedures provide guidance for most assignments but allow considerable discretion for employees to select the most appropriate approach(es) or develop new approaches. Assignments regularly require interpretations of internal and external policies and extrapolations from precedents. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional. Develops and recommends approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems. Manages responsibilities in regard to the following functions in consonance with HR policy division: CASTLE (T&A and LDR), Alternate Work Schedules, Telework, Permanent Change Station moves, voluntary leave transfer program, performance management, awards and recognition. Develop specific correspondence, presentations, and standard operating procedures. Assists ASM Management Team with job applicant interview processes to include constructing interview packages, scheduling interviews, responding to applicant requests and inquiries, as well as briefing panel members on the interview process. Assist employees with questions and matters relative to the CASTLE system. Runs reports and performs analysis in CASTLE, DATAMART and the Federal Personnel Payroll System. Coordinate the Department of Transportation, FAA, ASM specific awards and recognition and special emphasis programs for the ASM organization.

Qualifications

To view the complete OPM qualification standard for the Group Coverage Qualification Standard for Administrative Series, 0301, please refer to: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-administration-and-program-series-0301/ To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Experience supporting initiatives within an organization; leading projects that are time-sensitive; analyzing and interpreting policy; researching and developing guidance; and recommending changes as necessary intended for management to include a diverse audience. Qualifications must be met by the closing date of this vacancy announcement. Applicants should provide examples of the specialized experience in their work history.

Requirements

We are not accepting applications from noncitizens.

Evaluations

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

How to apply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Amendment Date: 11/06/2026 Amendment Note: update to show few selections

Applications are handled only on the official announcement. This page is a readable copy of the public announcement data — the official version controls if anything differs.

Apply on USAJobs (official) ↗

Required documents

Notification of Personnel Action (SF-50). Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to monique.heriegel@faa.gov on or before the closing date of this announcement. All emailed documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Other information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to newly appointed or reappointed employees. In order to receive consideration for such a benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. Current federal employees must submit their most recent SF-50, Notification of Personnel Action. All, some, or none will be selected for an interview. Additional selections may be made. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA

Frequently asked questions

How much does this Program Support Specialist job pay?

The announcement lists a salary of $95,489–$148,037 per year (FV J).

When is the last day to apply?

Applications close on Nov 16, 2026 — 5 days from today.

Where is this job located?

This position is located in Multiple Locations with the Federal Aviation Administration.

How do I apply?

Applications are submitted through the official announcement on USAJobs. Use the Apply button on this page to go to the official posting — this site never takes applications itself.

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Data: USAJobs (U.S. Office of Personnel Management), retrieved 2026-11-11 · Announcement 400-ASM-27-ASC220-101279 · Official announcement. FederalJobs is unofficial and is not affiliated with OPM or the agency.
Program Support Specialist
Nov 16, 2026 deadlineApply