Program Manager (Operations Support Manager (OSM))
Job details at a glance
| Agency | Federal Aviation Administration |
|---|---|
| Department | Department of Transportation |
| Location | Oakland, California |
| Salary | $139,739–$216,637 per year |
| Grade | FV J |
| Schedule | Full-time |
| Occupation series | Program Management (0340) |
| Openings | 1 |
| Hiring paths | Internal to an agency |
| Posted | Nov 5, 2026 |
| Application deadline | Nov 18, 2026 |
| Telework eligible | Yes |
| Remote job | No |
| Security clearance | Other |
| Relocation expenses reimbursed | Yes |
| Promotion potential | NA |
About this job
Serves as first level Manager of an assigned workforce consisting of Management and Program Analysts and/or assistants, Administrative Officers, Technical Specialists, Logistics & Material Management Specialists, and other personnel who provide support to management and employees in the ATO, Technical Operations Organization. This position reports directly to the Technical Operations District Manager.
Duties
Incumbent implements national level requirements for programs such as acquisition/procurement, material, training/certification, physical security, and environment/safety. Maintains, analyzes, and reports information relied on by managers to efficiently manage the organization. Defines and acquires resources necessary to accomplish the goals and objectives of the Technical Operations organization. Participates in planning and executing organizational goals using sound management principles in order to accomplish mission objectives. Work includes a mixture of routine and complex projects/programs based on the objectives. Managerial duties includes planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate. Applies advanced knowledge of the technical aspects of the work directed (e.g., budget, human resources, training, logistics, and other administrative policies and procedures). Defines and acquires resources necessary to accomplish the goals and objectives of the Technical Operations organization. Participates in planning and executing organizational goals using sound management principles in order to accomplish mission objectives. Maintains, analyzes and reports information relied on by managers to efficiently manage the organization. Manages budget and either reallocates resources among organizational units/ projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Manages budget and either reallocates resources among organizational units/projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Resolves all but unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Incumbent has authority to make commitments for subordinate organizational units within established guidelines. The work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. The work directly impacts the organization and frequently impacts the mission of the ATO/Technical Operations Services. Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Incumbent has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision.
Qualifications
To qualify for this position at the FV-J (FG/GS-14/15) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the next lower level, FV-I (FG/GS-13). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized Experience: Managing resources, management and strategic planning; process evaluation and development and knowledge of budget allocation and administrative policies/procedures. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Information Regarding KSAs: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skill and Abilities, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Education
Not applicable.
Requirements
We are not accepting applications from noncitizens.
Evaluations
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
How to apply
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Applications are handled only on the official announcement. This page is a readable copy of the public announcement data — the official version controls if anything differs.
Apply on USAJobs (official) ↗Required documents
Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position. Applicants are reminded that Form SF-50 (Notification of Personnel Action) is required and NOT Form SF-52 (Request for Personnel Action). If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
What to expect next
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Other information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be considered. Locality: Oakland, CA: 46.34% Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Interviews: Some, all or none of the candidates may be interviewed. Security Requirements: Non-Sensitive (5) - This position requires completion and favorable adjudication of a Tier 2 background investigation. Supervisory/Managerial Training Requirements: For newly appointed Front Line Managers, mandatory corporate training may be required. This training must be completed within prescribed time frames. Supervisory/Managerial Probationary Period Requirement: A one-year supervisor/managerial probationary period may be required. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA
Frequently asked questions
How much does this Program Manager (Operations Support Manager (OSM)) job pay?
The announcement lists a salary of $139,739–$216,637 per year (FV J).
When is the last day to apply?
Applications close on Nov 18, 2026 — 7 days from today.
Where is this job located?
This position is located in Oakland, California with the Federal Aviation Administration.
How do I apply?
Applications are submitted through the official announcement on USAJobs. Use the Apply button on this page to go to the official posting — this site never takes applications itself.
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