Operations Manager

📍 Washington, District of Columbia · 🏛 Department of Homeland Security Headquarters · 💰 $143,913–$187,093 per year · 🎓 GS 14 · 🧭 General Inspection, Investigation, Enforcement, And Compliance Series (1801) · ⏳ Closes Nov 21, 2026 · 10 days left · 🗓 Posted May 22, 2026
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Job details at a glance

AgencyDepartment of Homeland Security Headquarters
DepartmentDepartment of Homeland Security
LocationWashington, District of Columbia
Salary$143,913–$187,093 per year
GradeGS 14
ScheduleFull-time
Occupation seriesGeneral Inspection, Investigation, Enforcement, And Compliance Series (1801), Customs And Border Protection (1895)
Openings1
Hiring pathsCompetitive service, Excepted service
PostedMay 22, 2026
Application deadlineNov 21, 2026
Telework eligibleNo
Remote jobNo
Security clearanceSecret
Relocation expenses reimbursedNo
Promotion potentialNone
Apply on USAJobs (official) ↗

About this job

1-year non-reimbursable assignment. The only compensation for this assignment is the federal salary you are already receiving. CBP Office of Intelligence, Confidential Human Source Branch Operations Manager Series Requested: 1801 or 1895 Security Clearance: Secret Virtual/Remote: No Only current, full-time federal employees are eligible. Resumes are reviewed every 30 days until selection/closing date. This is a Detail, not a Developmental Rotation. Supervisory approval form must be signed.

Duties

The Operations Manager will serve as a member of the Confidential Human Source Branch within CBP's Office of Intelligence. The incumbent will support law enforcement operations, investigations, and administrative functions related to confidential human source management and intelligence collection. This position is located at the Ronald Reagan Building in Washington, DC, and requires collaboration across multiple DHS components and federal law enforcement agencies.

Qualifications

Qualifications required: Strong analytical, communication, and organizational skills. Experience working in a multi-agency environment and collaborating with federal, state, and local partners. Previously prepared and presented briefings, reports, and recommendations to senior leadership. Support training and professional development initiatives for CBP personnel engaged in confidential human source operations. Please read the following important information to ensure we have everything we need to consider your application: It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume. Please ensure EACH work history includes ALL of the following information: Job Title (Include series and grade of Federal Job) Duties (Be specific in describing your duties) Name of Federal agency Supervisor name, email, and phone number Start and end dates including month and year (e.g. June 2007 to April 2008)

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

Evaluations

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment. If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement. Note: DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and/or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on 11/21/2026 to receive consideration. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and other supporting documents, and complete the questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Applications are handled only on the official announcement. This page is a readable copy of the public announcement data — the official version controls if anything differs.

Apply on USAJobs (official) ↗

Required documents

1. Resume: Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section. 2. SF-50: Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information: Your appointment in the Federal service Tenure Grade and Step Full performance level If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position. 3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02.

What to expect next

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final JDA offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. Telework: Telework eligibility is based on the needs of the office and is subject to change. Additional information pertaining to your interest and availability for this position may be needed after the closing date of the Joint Duty Assignment vacancy announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.

Other information

**DHS does not offer any additional benefits beyond that which the Federal employee is already receiving. If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position. Selected applicants for a JDA are requested to fulfill the items below during the JDA: Complete the DHS Joint Duty Assignment Progress Plan to include: Phase 1: Establish assignment objectives within the first 30 days of the JDA. Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA. Phase 3: Complete a final review within the last 30 days of the JDA.

Frequently asked questions

How much does this Operations Manager job pay?

The announcement lists a salary of $143,913–$187,093 per year (GS 14).

When is the last day to apply?

Applications close on Nov 21, 2026 — 10 days from today.

Where is this job located?

This position is located in Washington, District of Columbia with the Department of Homeland Security Headquarters.

How do I apply?

Applications are submitted through the official announcement on USAJobs. Use the Apply button on this page to go to the official posting — this site never takes applications itself.

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Data: USAJobs (U.S. Office of Personnel Management), retrieved 2026-11-11 · Announcement JDP-12969999-26-DK · Official announcement. FederalJobs is unofficial and is not affiliated with OPM or the agency.
Operations Manager
Nov 21, 2026 deadlineApply